United Bank of Michigan Mobile

It seems that every 2 weeks or so it will log me out of my account on my phone-but when I use my FaceID to fill in my saved password, it locks me out of my account! This has happened so many times that I’m having to reset my password like once a month. Even worse, the reset password tools on the app don’t ever load, so I have to close the app and go to the not-mobile-friendly website. I just don’t understand why my FaceID saved password, which is updated EVERY TIME, logs me out of my own account? Now I have a hard time remembering what the password even is because I have changed it so many times, and you can’t use previous passwords, so I always have to come up with a new one. Extremely frustrating. I deleted and reinstalled the app with no changes.

The app is currently set to show transactions only back to the closing date of the last statement. I need to see transactions much further back than that. Ex: If my statement closed yesterday, I would only be able to see today’s transactions. If you made statements available in a PDF format, that would work also but currently the only way to see transactions further back than the last statement closing is to use a computer which is not always convenient.

App says no connectivity and I'll press ok and the error comes back. It continues to loop and you can't close it until you press home.