Udemy - Online Courses

Edit: I haven’t personally experienced any bugs recently, but there was an additional issue following an update to fix the previous one that required me to delete the app and reinstall it as well as re-download my offline contentment. On the first response I sent a report to the developer via the app and they responded relatively fast to let me know they were working on the issue as well post update to inform me of the initial fixes. I’ve purchased several courses as of now and really enjoy them, but now and then there are major bugs that prevent me from doing my work, though I haven’t experienced any in a couple months. If that remains true I would consider raising my rating to 5 stars as I love the concept and mobility of this app and Udemy as well the developer team seems to respond personally and relatively fast if you submit an issue through the Udemy app. Previous Review: Videos were working fine the day before yesterday for a course I purchased late last year. Today I was trying to pickup where I left off and now they only play the audio. The video no longer works, even though this specific video was working the day before. I’ve force closed the app, restarted and rebooted my phone, cleared cache, signed out, deleted the app and reinstalled, downloaded the offline file and nothing works. I’m on an iPhone 6s with 64GB of storage and 34GB free on a broadband internet speed of 250+Mbps. I’ve tried using cellular data and switching internet. Nothing works. The biggest reason I purchased this course was because of the interactive videos that I could watch on the go on my phone and that’s the biggest feature not working.

I’ve taken several classes on Udemy. In the past, other than the occasional technical or lesson-specific frustration, the experience has been reasonably rewarding. I’m now trying to run the app on iOS 15.2 on an iPad Pro. Today, the splash screen loaded, and I saw a popover dialog prompt for courses on sale. When I clicked the link, I was taken to the web site, rather than to a location in the app. Since then, the app does not load—just the splash screen, then a blank screen. Did all the usual troubleshooting. Restarted. Successfully passed the system check on the Udemy website. I enjoy the breadth of courses, but the app is (until further resolution) pointless on my iPad. I have to run the courses from a web browser (and I’ve been experiencing frustrations there, too—like audio completely dropping out, especially if I pause the video, etc.). I downloaded the app to my phone, declined the popover, and the app loaded (still having the audio issues, etc.). Giving the whole experience one star, because I would rather have contacted technical support directly to work this out, but on the Udemy site, there are only FAQs, which have never answered my questions anywhere, and I would have preferred to spare Udemy any resulting embarrassment. So I’ve now spent way too much time trying to get things to work, rather than learning new skills, which is what I spent my money on. I hope everyone else has had a better experience. Happy to revise my rating once this gets straightened out.

After a a few weeks I was already having so errors. 1. I started with trouble logging into the app. Mostly because the app only allows for verification through email. I never have been able to receive emails from Udemy before, and so it was a matter of looking to get access. I contacted the Udemy help desk ai, which was very interesting. By that I mean it feels like it purposefully makes you go through loops to actually get in contact with Udemy to get help. Once I got the help, they contacted me through email and we were able to solve that issue. 🎉 2. I just logged back in today after always having access to my classes and all of a sudden my purchased classes were gone. I tried searching for them and it would not load. I’m not sure what had happened so I decided to delete it and reload the app onto the phone. Still did not fix it. Then I decided to see on the site it would load and sure enough it does. I’m not sure what kind of error this app is having, though I feel that this could be improved upon. Until then the app has lost me for now. I’ll just watch my classes through the website instead.