TT RideShare

Within the past couple months the app has been giving ALOT of trouble. No destination showing up when drivers accept. App itself is very glitchy it’s still showing my current location as a location I went to weeks ago no matter where I am and sometimes the app just closes on its own while using or while trying to request a ride. Also can something be put into place where drivers don’t cancel your ride because they see the payment method as card ? Drivers looking for quick cash will cancel immediately after accepting once they see payment method as card.

Overall, the app works and is convenient. I was a tourist in the country for 4 days and I used this exclusively to get around. There is a glitch where credit card selection reverts to cash at times you have to be vigilant and toggle it back. I had 2 drivers cancel my rides. I am assuming it was the area I wanted to go to the drivers did not message to explain why it was canceled. I actually scheduled a ride one day in advance for a 6 AM pick up to the airport. I saw it was accepted, but then it seems the day of the app was not able to find any drivers. That was inconvenient but I continued to book my ride for a few minutes and then found a driver. So far good work on the app. Locals highly recommend and I recommend as well. Prices are very fair.

I had a credit card for payment saved in the app. I had to pay cash for my last ride a week ago because the app showed there’s no credit card saved. When I try to add the credit card back to the wallet, that feature no longer works. Also the app freezes a lot when trying to book a ride during high demand times. Please fix asap.