Tootle by Zapp

I think this app is a cover for a scam company. The reason I say this is that it doesn't work well and asks for all your information. Once in, I started getting scams and problems from Ncell. Money was stolen from me aswell. The whole promotion as "the first Rideshare app in Nepal" is also 100% false. Pathao and InDrive were first. I am not sure what scheme is happening here. These are my humble thoughts; I hope I am wrong.

The app asked for my phone number and sent an OTP. When I entered the OTP, it said my account is inactive. There was no way to proceed further. I tried a few times to go back & redo the process. It was stuck in a loop though. So I called customer service and they said my phone number isn’t registered. The rep asked for my number three times & gave the same response each time. He wouldn’t believe what I told him and did not acknowledge the app was buggy. So I deleted the app, removed all data & tried again. Got the same results.

Please fix the crash issue. Also update the maps. Its very difficult to locate the destinations sometimes. Other than that, its a great app. Best wishes