Too Good To Go: End Food Waste

I use this app all the time. I’ve looked at some reviews complaining that sometimes shops don’t have their food or that they don’t get what they ordered. While these are valid points, they are not the usual experience. I ordered hundreds of bags over a year, only twice I got to a place that was closed, 2-3 times the shop didn’t have the bag (it was a mistake in the system) and maybe another 2-3 times the bag was cancelled before I collected it or the collection time has changed. In terms of being satisfied with what you are going to get, as long as you don’t have any allergies and you are not picky about your food, you can follow the ratings system. If you are picky, you can still use it, but buy only from vendors that always give you the same thing. E.g. most sushi places will give you sushi, Starbucks split their food and cakes into separate offerings etc. If I could wish for one feature, it would be the ability to order my lists (including favourites) by start and end time of collection. I know I can filter on it, but sometimes I would like to quickly see what I can get now vs. what I can get if I wait a bit. It might not be important for a casual user, but when someone schedules their lunches based on TGTG, it is handy.

I love this service! However, it DESPERATELY needs a button to zero in on your location!!! Every single time I open the app, I have to tap Browse, then zoom like 4 times and move the map around just to see if the bag at the end of my block is still available. I do this multiple times a day because I don’t know at 10am if I’ll still be around my house at 8pm. I really prefer to use the map view and would absolutely love an option to start on the map view zeroed in on my current location. I don’t need to see the entire Bronx and even New Jersey every time I open the app. I live in Brooklyn for Pete’s sake. Also, stop pushing the auto update feature on restaurant owners. It makes their business always say bags are available tomorrow even though they may not be. I think it hurts the dependability of your service. Many owners don’t understand what it does and it winds up saying that all of these restaurants have leftover bags available when they do not actually have it. I feel like it should say there is nothing available until the store owner physically goes in there and updates it to say there is something. I’ve helped one of my local spots figure out what was going wrong and why it always said he had two bags available when he did not. This auto update feature makes me feel like I cannot reserve a bag in advance and I must show up first to see if something is actually available. Kind of defeats the purpose of the entire reservation process. Thanks for reading!

I wish the app would not give me a lot of notifications about something that is available and I can even be in the app and the product shows up as sold out. Especially Whole Foods bags. I don’t know why I get so many notifications about the Meat Bag or Bakery bag being available when they’re not. The app should also let you click reserve and have time to choose your method of payment! Sometimes I might want to use debit or sometimes I really don’t have money that way and want to use a different payment and in the 12 seconds it takes to switch payment, the surprise bag I reserved is gone. It says check again at 9:18pm and I can be looking in the app and refreshing it and never get to reserve a surprise bag. I don’t know if employees at the store just reserve the stuff or if the algorithm is just weird and too fast, but I’m not going to deal with all these Whole Foods notifications when everything is sold out. Maybe make it so people can reserve something hypothetically and then have a certain time frame to pay it’s available? It shouldn’t be stressful with Whole Foods. The other stores and restaurants are not like that