The Grove Resort & Water Park

This resort is a wonderful place to go and visit. Though the resort is amazing, the app isn’t the best. It’s a lot better than people say, maybe because of the bug fix, but the app could be better. If you are going to visit Orlando, I would recommend this place.

It wouldn’t open our room door, there was no check-out feature (even though we were instructed to use the app to check out), and most of the time the entire app wouldn’t even open. I just got a blank page. Really frustrating. I’d rather have not had the app at all.

Luckily I got 2 card keys at the front desk when we checked in because it would not open the door. It would get as far as searching and then have an error. Didn’t trust it to do anything else properly. Judging from all the other complaints they should remove it until it is perfected. As an owner I consider this as an embarrassing blot on The Grove that needs fixing.