The DB Method

I have the same issue as other users- I’m supposed to have access to the premium content but it will not play. They offered it free for a year if you completed a survey. When I click on the premium content it says I’m subscribed but it WILL NOT PLAY. I have deleted, reinstalled, etc etc etc and nothing changes. I have an iPhone 13. I contacted customer service and they were absolutely no help. So this company basically scammed me (and probably thousands of others) out of our time under false pretenses that we would get free premium app access for a year but they’re app does not work. I see other users have had this exact same issue- it’s dbmethod but they will try to make you think it’s your phone. I’m considering selling my dbmethod because their customer service is pure trash as well as their app.

I pay for the apps additional features and I love it! Just wish there were notifications set to remind me to exercise at the same time every day like most apps do. I think they only notify you of updates and new classes.

The machine itself works great but don’t order anything from the site or company. The dream band is simply a piece of elastic you can order in bulk for a fractional cost. The dream mount will not work with items such as a pop socket. The mat is simply a yoga mat with corporate branding. The videos you can get online for zero cost. I am sorry but the advantage is minimal at best. Save your hard earned funds. If you can purchase the actual product second hand at a lower cost it’s worth the purchase.