The Church App

After many months of our church using their app and the messaging features, I cannot recommend their services any longer. Their app consistent doesn’t work, and our people our various small groups do not receive push notifications for their leaders and members rendering these features useless. When members forget their passwords to the app and submit a forgotten password request to be sent to their email address, nothing shows up. SubSplash’s customer service and development team is lacking and does not keep up with what their sales teams promise. Please do better SubSplash or be more honest and upfront about your platform’s capabilities.

I love that this app creates a very solid framework that allow churches reach out to their congregation via the Internet with little effort. There are many great features to alert their members to events coming up, allow for financing giving and links to sermons. However, I was really excited about the Notes section that would allow me to electronically file my notes and keep them for as long as I wanted. However, the notes section is awful. Very rarely does it work correctly. I will spend an entire sermon taking notes and it will never synchronize, so I will lose all of my notes for that day! I have started taking my notes in my Notes section on my iPhone and then try to copy them over later in the week. This still only works half of the time. I would suggest that there is an option to save the notes locally on your phone or create a button that forces the notes to sync, instead of just backing out of the notes and hope that it synchronize. I have used this same app for two different churches and they both do the same thing, so it’s related to the developer and not the church.

I love the The Church App but I would love it even more if you could make it so once a message or sermon has been listened to it would be marked in some way. I use the Chuck Smith app which has over 3600 teachings and it's difficult to keep track of which ones I've already heard.