Teletext Holidays Travel App

Booked a holiday way out of budget to find out that the room offered ‘club room’ was a measly single twin room (even though we told them our preference and that were a couple). Called back after checking the hotel specs, only to be told there’s nothing they can do about that now, day later they we called again to be told it would be £120 to upgrade. At this time we’d already spent £1500+, later told it would be £130 to upgrade. Then they cut the phone and left notes claiming we’d refused the upgrade offer. Called back to speak to a manager and was literally help by an idiot Abu who was so bloody rude and offensive. Claimed he didn’t have the means to put us through to a manager but no answer as to why he wasn’t allowed. Then he told us managers left at 5 (I called in from 4:15pm). In short I was on the phone for over 2 hours while he and others spoke over us and repeated the same sentences to get us off the phone. Even told us to get on the holiday and then speak to the hotel to move rooms as they would not be able to resolve the issue. Then we’re told 4 days after booking that they’d collect all money paid to cancel the holiday. Worst bunch of idiots at the customers service wherever based. Never booking with this awful company again! Selling misinformation then taking no action to rectify it, put all blame on customers while repeating the same lines off a script.

I’ve used Teletext Holidays since the days it was actually on Teletext (look it up if you don’t know what Teletext or Ceefax were... a sort of receiving-only internet via your tv). Have always found some of the very cheapest deals and my most recent trip via Teletext Holidays in 2017 was equally cheap and fantastic. Two things to bear in mind when using this app though: • The “live price” will just about *always* be £5-70 higher per person than the price you see for any holiday (by law only a small percentage have to be accurate, so don’t bother complaining about this frustrating marketing practice). • If you upgrade to more kind flight times, make sure to double-check with your hotel before the last day, as I discovered on the last night that the airport transfer was still for 5am, when our upgraded flight didn’t need us to leave until 9am (that was the whole point of paying extra for better flights!). At first the hotel and the transfer company said it was out of their control and we couldn’t change it... I literally had to call a Teletext helpline to have someone change it from the UK in the middle of the night. Frustrating end to the trip, but it just teaches you to double-check these things because people will make mistakes and that’s ok. With these things in mind I highly recommend booking a late deal with Teletext! 🏝

Booked this holiday and everything went smooth from flights transfer and the hotel that they recommended Flight - Ryanair Transfers - was straight forward on time on picking u up to and from hotel Hotel bh Mallorca - only thing u don’t get told is that yo got to pay a 30€ deposit on arrival but u will get it back when checked out the rooms are roomy plenty of space really clean hotel considering it’s a party hotel all different ages go (18+) there so don’t be alarmed if u wanted to go and think can’t go due to be older. Food was amazing a lot of home food different night was different theme food Asian Indian Spanish Italian ect they even had lactose cheese and milk ect salads got local spar out back and side of hotel and also bcm our othe back end get the tickets of the bcm reps instead of 45€ u pay 20€ and free drinks all night also it’s cheaper to drink in the strip than in magaluf square