TeamSupport

We were told when we signed onto this service two years ago that this app is under development. It has not changed a single iota in that entire time. You cannot manage or massage the column views at all in the application. You can search through files, but you cannot change your default views. It is a complete waste of time! It is making us even consider scrapping this entire project and moving to another provider. Very disappointed in the amount of money we spend with this company, and get absolutely no development at all on the application.

This app would be much better if you could actually create tickets on it. Sometimes when on the go I don’t have time to run to the nearest computer when I think of a ticket that I need to create. Having this at my fingertips would make things much easier. Just a thought. Other than that it’s pretty helpful being able to go in and modify or change status on already open tickets.

Great 1st version. Very basic but I’ll take simple and stable any day. Change My Closed to All Open. That would be far more useful. Then add ability to see tasks next, then you’ll forever change my life. Giving in 4 stars bc it’s got a long way to go hit great start.