Swiss Post

Congratulations to Swiss Post for having an app that does everything. Always a pleasure to use.

I’m an American living/working in Geneva. Swiss Post is excellent. The App makes it even better by being able to track packages and reschedule delivery. There are other functions which I haven’t used yet. It takes some time to set up. You’ll need to set up SwissID if for ID verification if you want full functionality - it’s separate from the Post with its own App. This process is required to be completed for each person wanting to manage their mail using the App. For instance, my wife has her own login to the Swiss Post and SwissID. The App is still worth downloading even if you don’t login - but pretty much limited to tracking packages. You can do this on the web without using the app.

Would be nice the inbox for my Swiss post profile account was accessible via the app (not only the website) and if push notifications instead of emails were delivered for new inbox items. Also, there is no way to provide app failures or technical requests via the app (not even the website) - only option is this public approach here i this review. Would be nice if also There was a way to chat or email to support persons rather than only a phone call (as evidenced in the website). Nobody uses the phone anymore and to have that as the only option is frustrating and sooo last century!