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I’ve tried quiet a few things but it doesn’t want to scan an object, just a scene I need to scan items

I upgraded our scanner due to the old one being retired but can not use the new one. It will not calibrate. Have left support multiple messages and no one calls back. Tried to upload issue and was told can’t upload it and to call support.

To the 1 star reviews you are truly idiots. Please read how its supposed to work before bashing a good app. The sensors are still in beta and not available for everyone but are incredible match for the app. And the sensor should not be "in the app" because that doesn't make any sense. The app is dependent on very sophisticated external sensor hardware that is not "in the app" or in the iPad.