Rize Beds

This app is zero help. Our remote was dropped on the floor one too many times by our toddler and stopped working. I downloaded the app and it worked the very first time I used it and then never worked again. I’ve tried deleting the app and downloading it again, erasing the info and reentering it, everything you could think to do and nothing. Very disappointed that we can’t use our bed for the exact reason we even bought the bed to begin with.

I found this app a few months after I got my bed in early fall ‘24, it worked fine for awhile, then it would randomly not find the bed, and of course all presets were lost each time I had to re-scan. Then a couple days ago, nothing is working, when you press the “flat” button it doesn’t go flat, when I press a saved preset it doesn’t work. Unless something improves, I’ve lost the usefulness of this app.

I have 2 twin xl clarity 2 with 1 king mattress on them. The app will only control 1 bed. The remote for bed controls both so not understanding why app won’t do it.