Ring4: Second Phone Number

After test driving several similar apps...by far Ring4 is the best. The plan is solid and at 9.99 a month in the US - its the best price point. Reception and voice quality are superb. Its just like having a second sim accept of course you dont have a data plan. Im sure they are trying to figure that it as I type this ... lastly - customer service is Johnny-on-the-spot! They answer your most basic questions immediately.

I have been looking for solution like Ring4 for a long time. When travelling for work in foreign countries, I usually buy local SIM cards to have mobile internet without having to pay the expensive roaming fees that US operators normally charge. But I wanted to still be able to use a local US phone number, on which I could be reached and that I could call from, even if I changed my SIM card. I'm happy to have finally found the solution for me and my wife with Ring4. Thanks guys for your great product!

I tried to use the app in Austria. I paid for the $9.99 unlimited plan, and expected to to be able to make/receive calls/texts. I received calls, but couldn’t call out AT ALL!!! I tried to contact Ring4 customer support via email. I received one response asking me some questions, but then no responses after that to my repeated follow-up requests for help. I also tried to contact Ring4 through the app. No response. I was very frustrated and had to request a refund from Apple. I am very disappointed with Ring4’s service. The app/service makes a lot of promises but doesn’t deliver. Don’t be fooled like I was. Updated: After a few days, the representative responded. He was very responsive and willing to solve the problems. I can finally use the number and am happy with their service afterwards. I can see that they take customers’ comments seriously, that’s whyI decided to change my rating.