RescueSelect PROv2

I love the actual motors, they are great for quick replacements of x13 motors I have installed about 12 of them. However the first one I need to adjust the rpm’s on at a Airbnb property that needs to run quieter, the app is worthless and won’t work on any of my iPhones or my iPad. I replaced a brand new ecm in a new furnace with the 6643 just to be able to adjust the rpm’s and the app won’t work.

this app has cost my company a lot of money. The customer service has yet to answer. The first issue I had was I could not register an account now the Bluetooth sits at 25% and there is no customer support. Sat on hold for an hour yesterday and it went to a voicemail twice.

Trying to program a motor and no matter what I do the app errors after connecting to the motor. The app just displays a generic unknown error after connecting. Nidec tech support said there is nothing they can do to help. After spending all the time putting the motor in, I will have to return it to the supply store and get the OEM one as I need a special program. Do yourself a favor and buy the OEM one if you need to program it. This looks like a long running issue where the app and programming most likely has never worked.