Rentbrella

It seems as though Rentbrella is purposely not letting people return the umbrellas to try and sneak a $20 fee from them. Yes when you go to return your umbrella, the machine will constantly say there’s some kind of error and there’s nobody you can reach on the help side to help you out. DO NOT rent from umbrella. They will scam you out of 20 bucks.

Thank you whomever created this app, you’re a genius!!! Excellent umbrellas, and SUPER easy to use stations. Love that more are popping up in NYC!

I was having trouble entering a payment method (trying to use PayPal) and a technician happened to come by. He unlocked the umbrella for free! Very kind!