Remote for Samsung TV Smart

I love having the “remote” on my phone. It’s a lot easier than the regular remote control. The only reason I didn’t give it 5 stars is that I wish the app would stay active until I turn it off. If I don’t use it for a certain amount of time I have to “turn it back on” in order to rewind or put a show on pause, etc. Even with that it’s still easier than the remote control I was using. The options on the remote are very responsive and easy to use, and it will connect with any tv so I can use it at work too (just don’t tell my boss, lol). Definitely worth the purchase.

So, although I did not LOSE my remote (this time), it stopped working (and yes I checked the battery). I installed this app while I deal with getting a replacement. Doing the auto-sync didn’t work, but adding it manually worked like a charm (hence the 4 stars and not 5).

If you have newer tv this remote doesn’t work as they say it does. Poor customer service. The only way you can cancel is go to where you wrote a review and they will respond and not in a timely manner for you to email them. There’s no phone number to contact customer service if you have an issue with their remote. Nor can you cancel your free trial if you don’t like the remote. You get 3 day free trial but on the 3 rd day there’s no place to cancel except to email them and then it take 8 days for them to respond. Totally a bunch of cons. Now I am well past my 3 day trial so now I am paying for a service that never did work with my Samsung Frame tv from day 1. I was within the 3 day free trail to cancel. BUYER BEWARE!!!! I still haven’t received a notice they have canceled my free subscription and I have responded to their email address to contact them 4 times now.