Relix Magazine

No trouble, the app works fine and remembers where I left off at last read. Love Relix because, unlike other magazines, they remember what they are all about - music!

Absolute garbage. The subscription keeps renewing but I have no access to any magazines. They couldn’t make trying to restore a subscription any more complicated or difficult. The app has a restore button which does nothing except push you to another login which, even with an account does nothing. It’s too bad that’s such a great publication is mired with such poor technology when obviously that hurdle has been cleared by so many other publishers. If this were the first time I was dealing with this, I would say OK I will work through it. Unfortunately it is not the first time. They seem to have the charge part figured out-they do not seem to have figured out the how to get you your magazine part. Very disappointing. Stick with print even though it is so environmentally unfriendly.

I lost all prior downloaded issues from ipad and can’t download new ones. iTunes itself shows I still have a subscription through 2018. Support for the app has proven to be worthless so far. They’ve given me instructions that don’t work. OBVIOUS FAIL with new app. Update: they *eventually* provided me more complete instructions and solved my problem. If you are having this problem note that you must setup an account with papertrell in addition to having the iTunes Store purchase. Your iTunes account info won’t work. The papertrell account is separate in terms of credentials. (This was not needed with the old app)