Reach Student Life Management

The day I logged into this app was the day my life changed forever. Me and my friend were in college when they had us download the app and log in, I managed to, barely, but when my friend tried to login her phone caught on fire!! She dropped her phone in a panic onto her bed and the sheets caught fire. Eventually our entire dorm caught fire and me and our two other dorm mates were the only ones who managed to escape. Anyway, she came back from the dead eventually but with cat ears and a tail..? Some farmer mistook her as animal when she was having a party in the woods and she once again died, from a bullet this time. Heartbroken I started breakdancing and crying while my friends fed me icecream Lately, im stuck depressed and constantly on the couch all day because of this. I barely remember her face to this day, but she looks so similar to trump sometimes i find myself going to his campaigns!

This app is so poorly designed that you aren’t able to reset passwords, change students that you are trying to check out, or even edit your own information. I have never been so frustrated with the number of bugs in an app. It’s an absolute nightmare to use and schools should absolutely not be using this to manage something as critical as minor’s leave. I could see potential legal and criminal consequences against the school due to the inability to manage approved pick ups and check outs. This app should be absolutely overhauled or completely shut down.

Let me start this off by saying that I use this app at my school and I am actually writing this for homework at said school. I still am writing a fully honest review and will not be hard or easy on it for class. This app has several problems, and these make it near unusable for some people. I will split these into groups below. 1. loading related issues This app is notorious at my school for not loading correctly or taking forever to load. I have a quite modern phone and it takes a solid 30+ seconds for it to load. In addition I have an iPad from around 3 years ago, and it can’t even open on that at all. I try to open it and it just the starts to load then crashes. This happens every time and I have tried several over multiple days. I don’t understand why such a simple UI with some location tracking takes to long. 2. Memory related issues This app constantly logs people at my school out, usually once every week or so. In addition, I have had it change my location for me without me either changing it or leaving the location I said I was in. I will get to my class and set it to “in class” and at the end of class it will say “in dorm” or some other location. This is a problem as it literally defeats the purpose of the app, if it can’t even show accurate locations when students use it as they should. 3. Update related issues Reach has a dm system that can be used to message teachers for various reasons, and the idea is to have a way to reach your teachers with a quick question or update that does not need a full email. This is a good system in practice, but when not a single dm I have every sent has ever arrived at the teacher I sent it too. If you have a dm system where not a single dm has ever gone through, why even have one at that point. Final thoughts: This app has a good idea, but the execution is horrible. It is a buggy mess with non functional systems, random log outs, and many other issues. It desperately needs attention, and it got so bad that I am considering starting a student group with the purpose of making our own better app to do the same purpose and giving it to the school for free just to save students the trouble of using this thing. Do better Reach, or we will have to do it for you