Pulsara: Medical Communication

As the Physician Medical Director for a large urban EMS system and its surrounding rural county EMS agencies I can attest that PULSARA improves patient care. The ability to seamlessly connect all relevant patient care participants in a streamlined efficient communication platform that begins right from patient contact with EMS is an impressive and powerful tool for improving patient care. In my city and healthcare systems we currently use Pulsara to activate STEMI/Stroke alerts from the field allowing our registration, ER, neurology, radiology, and Neuro-interventional teams to activate cath labs, CT protocols, etc. The entire patient continuum of care team is aware of the patient within minutes of EMS arrival. This ensures that the appropriate patients have Cardiac Cath Lab activations(cardiology review EKG before arrival to ER), neurology at bedside on arrival to ER(expidited tpa decisions), CT imaging, and Neuro interventional available upon arrival to the hospital. We have drastically improved our door to needle times in these time sensitive critically ill patients. If your EMS agency, community, or hospital healthcare system struggles with communication between the EMS teams in the field and the hospital based care teams you should give PULSARA a look!

Our hospital system and EMS agencies began using this app years ago. Since Pulsara has been implemented, we have seen vast improvements in patient outcomes. From time time the case is activated from EMS through the final disposition, door to balloon and door to needle times have dropped 30-40%! The streamlined communication offered through the app allows all members of the team to see real time updates regarding the patient and can better tailor the treatment for the patients. The app also allows all members of the team to have closure on what occurred with this patient. The Cardiologists in our system now rely on this app for all patient cases and communication. Also, the customer service for Pulsara is fantastic! They are always quick to reply and assist with any situation! Pulsara has been amazing for our organization as well as our patients and community!

I knew Pulsara would impact our workflow from the moment I saw it. I brought Pulsara to my organization, but now I’m an active user on the direct care side. The power of Pulsara is real. When communication is directed through one channel, focused on the patient, care is improved - not only in speed, but in safety as well. Cataloging the communication steps clear through the cases identifies opportunities for improvement along the way. Change is hard - but let me tell you from first hand experience after now using Pulsara, this tool has the power to improve patient care in numerous ways. Last but certainly not least - the Pulsara team makes themselves available to you essentially around the clock (and I’m not talking about the technically support number). I’m looking forward to being part of witnessing how this communication platform continues to improve patient and care giver experience! Thank you Pulsara!