Piing! SG

I don’t have a local singapore phone number so this app won’t even let me register using an international number. I really wanted to use this service, but not letting people without a SG number register is such a bad design!

I’ve used the service for almost 2 months, but I’ve decided to stop because Piing just isn’t able to follow very simple customer preferences set in the app’s own preferences settings. 5 times, I’ve received my pants ironed the wrong way (no crease). Even after returning it several times for a re-press, it happened again and again. It’s unfortunate because I liked the concept so much that I setup weekly scheduled pickup. As my clothes have spent longer with them (being re-pressed) than in my closet, I’ve had enough so I cancelled and I’ll warn others that Piing will likely ignore your preferences so aren’t trust worthy. What makes me write this review is that customer support has ignored my last 3 emails although they promised to call. While initial customer service was polite, ignoring emails and not addressing the matter is unprofessional. Customers beware.

Crashes very often.