PetDesk

This is a great app when you are able to sync with your Vet. We had trouble with this but the vet took care of sorting out. A couple of issues on the "to-do" list mostly related to syncing with your iCal. First this app doesn't seem to update dates if you miss a dose or off by a couple of days. You would figure it would recalculate the next due date for something like heart worm and update it in the calendar but it doesn't. Next because of this lack of updating dates when you try to manually edit the to-do it doesn't sync to iCal (even though sync is switched on). This provides a challenge because if you forget to change the calendar you now have 2 dates to figure out which is correct. Lastly in the completed section of the app it seems to not register that you checked the box off in a completely different date and marks the history as the scheduled date and not the actual dosed date. At least when checking the box it should ask when the dose was actually given. Too many holes in this app to actually make it worth using, better off using reminders.

We found Newport Animal hospital through a friend when our nearly 11 year old Westhighland Terrier was diagnosed with n stage kidney disease. Our other vet misadvised us and basically wrote our Willie off. Dr Andrew confirmed his critical kidney disease however he took him off unnecessary medications which he had been put on by our other vet, he proactively started IV fluids on a daily basis to aid his kidneys, he gave us food that was healthy and Willie liked (He did this 2 times) and he and his colleague Dr. Amy, along with his technicians and people at the front desk were and are so caring, thoughtful, and skilled! We are so grateful that we found this animal hospital which delivers state of the art personal care to our dog, that we will bring our other dogs to them from here on in! I have experienced many animal hospitals and veterinarians as we have had dogs throughout our lives but Newport Animal Hospital with its bright and talented doctors and caring and skilled staff is the best I have ever experienced!

I like that you can schedule appointments and have an easy place to organize most of your pet’s information. There is a fairly annoying bug in that you cannot delete old messages and continue to get reminders—even postcards!—for things already taken care of. For example, the practice forgot to save two of my pets’ records, even though they had them, and set a reminder for me to provide them again. I did. They had them. PetDesk had them. The reminders were deleted from the practice’s systems. But PetDesk continued to remind me about them and there’s no way for either myself or the practice to delete the message with reminder out of PetDesk. You also cannot add OTC medicines to the pet’s medicine list from the user’s side, creating an incomplete record. Finally, you can only add one note per pet, and that is limited to a certain number of characters. This is prohibitive and again leads to an incomplete record. As pets age, people need to be able to track weights, breathing records, and will have increasing questions for vets, all of which could be stored in the pet’s notes... if you could have multiple notes with unlimited character text boxes. Very close to being a great app. Fix the coding on these few things, and it will be ready.