Owlet Care+

Honestly this app is horrible. Prior to the prescription Owlet, I had the dream sock and that app functions SO much better. I’m shocked that this is prescription, FDA approved, and the app is as terrible as it is. There’s always something wrong with it, like a bug or something. It’s unbelievably slow - takes forever to show me anything. I feel like the dream sock was almost better because as soon as I opened the app, I knew baby’s readings. With this, it takes SO long I rarely check and just depend on it notifying me if something is wrong. Owlet, do better - especially for parents caring for children with health concerns.

Caring for two medically compromised babies at the same time, I am grateful to have the option of using the owlet socks instead of the hospital monitors. With that said, the load time for the app is incredibly slow which is painful when you are trying to open an alert. Additionally I would love for the alert notifications to tell me the name of the child that is alarming.

The app is super similar to that of the Smart sock, but with the ability to customize acceptable ranges for oxygen and heart rate. I would like to be able to set alarm criteria regarding alarm delays to match what my doctor had requested on my original home care monitor. With a baby who is being closely monitored, the range customization is essential to adjust oxygen and know when to wean. There seems to be a shorter range of consistent connection, so the sock beeps a lot. This gets a bit annoying. I miss the cute lullaby song that the original version played when it was struggling to get a reading. Also, the red alarm was so much more piercing and obvious on the previous product. This product has a more urgent sounding beep, but it can be unclear which issue is sounding. Furthermore, the app seems to alarm a lot less than the base, which did not seem to be a problem on the Smart sock. They do warn you not to rely on the app, but it would be nice to have this synched up better. I appreciate the customizability of ranges, but please keep refining this product!