OrangeU

It would be really great if I could actually access the templates but instead I open the app to find a solid white screen, even though I have the most recent update…which supposedly fixed the white screen issue. I can’t even log out because the entire screen is white.

Try to login—> suggests the app (I have it downloaded) —> click on the app—->brings me right back to the “download app” screen. Okay so I continue on browser instead and it instantly crashes with the loading wheel of doom. This has apparently been an issue for a long time and hasn’t been fixed so is Orangetheory even trying to solve this?

Since the SSO update, logging on to OU has become literally (and I do mean literally) impossible. I’ve been able to log into the app only twice since the update. Every other time it takes me to a page to download the app and/or an error page. How is this effective for coaches? If you don’t want us to prep for our classes, then you’ve succeeded. Well done at creating a terrible user experience.