Nielsen Pulse

There’s a terrible bug that causes your phone to not receive any connection. I was about to go to Verizon because I had done all the troubleshooting I could think of until I realized it was the vpn. When I disconnect it, it fixes the issue but sometimes it can occur a few times within an hour. I’ve reached out to support, I received what I assume is an automated response and nothing else. Also, if you disconnect the vpn, it automatically switches it back on which is also frustrating considering it causes disruptions in my day to day