neoRide - Easy Toll Payments

I’ve had the same frustrating issue with NeoRide twice now. The first time, I made a mistake, paid my tolls, and reached out for help since the app had no way to fix the error. It took a long time for them to respond, but after leaving a review, they asked me to remove it and promised to make things right if I gave them another chance. I did, and before my December trip, I let them know in advance. Now, three months later, my funds are still there, but I have yet to be charged. Meanwhile, I’ve received three toll bills, one with extra fees. Customer support replies to my emails but avoids my actual questions and won’t escalate the issue. They keep saying, “It takes about three weeks, sometimes more,” but at this point, it’s been far too long. NeoRide, if anyone from your team sees this, fix this immediately. This is unacceptable service.

NeoRide is hands down the best toll app available, offering unparalleled ease of use. NeoRide simplifies the toll-paying process like no other app on the market. Its user-friendly features make adding vehicles, managing payments, and tracking toll expenses effortlessly efficient. Its intuitive interface makes paying tolls a breeze, simplifying the entire process for users. With NeoRide, navigating toll roads becomes effortlessly efficient, making it a must-have for any driver.

I was able to set this up really quickly. I am excited to start using it so that I can track my business commute expenses. Look forward to see what else this will connect to. I take a few modes of transportation each day.