MyHonda-India

I understand that the service center employees are given a fixed quota from management to ensure app install. So they are calling and asking for otp so that they can install it themselves. This is a customer side app and should show my vehicle details. Tomorrow if they make any change using my otp to my vehicle details who will be responsible for this. They say it is for billing verification and unsuspecting people will share the otp. This practice should stop and is a clear violation of personalised data privacy. If this happens once more i am complaining to the authorities

I don’t know why the app has been rated low, may be it was in past that it needed improvement and still needs some refinement here and there but mostly it does what it is supposed to and I am pretty happy with the Clean UI and Functionalities. Kudos to the devs.

Despite being a trusted brand, Honda’s registration process has caused significant inconvenience for customers. In many cases, dealers have pre-registered vehicles under the customer’s name using unauthorized or incorrect mobile numbers—without the customer’s consent or involvement. Later, Honda asks customers to re-register through the official app to access vehicle-related services. However, this requires the customer to approach the dealer again and request a transfer of ownership details from the unauthorized number to their actual mobile number. This process is unnecessarily complicated and emotionally draining. Customers are left feeling helpless, often having to “beg” dealers to correct the information—despite being the rightful owners of the vehicle. It reflects a serious gap in Honda’s customer experience and transparency, especially regarding digital access and expense tracking. For a brand of Honda’s stature, such lapses in communication and accountability are disappointing.