My Impact

I am updating this review. The link provided by the devs worked to merge my profiles. It is so much easier now! Thanks devs! I have been using this app for a few months since the organization I volunteer at switched to the Better Impact system. I like that I can start and stop the clock from my app, so I don’t have to deal with the temperamental tablet provided for us. Well, another organization I volunteer at has migrated over to Better Impact. I now have two accounts (and at some point maybe 3). I wish this was like the reddit app, where you can easily switch between multiple accounts. Instead, I have to log in and log out. This confuses my phone as far as autofill goes. That means for one account I have to type in my password every time. I use strong passwords, not memorable ones, so it’s a real pain. This system seems widely used, I can’t be the only one with multiple accounts. Other than that, it’s fine.

Generally this app does what it is intended to do and is useful for scheduling, even with more than one volunteer facility. However with a recent iOS update the app crashes when you try to add a scheduled event to your calendar. Please fix! Also it is not obvious how you delete an event once you are signed up. I found it once but can’t find it again.

I gave this app 1 star only because negative stars are not permitted. This app was foisted on California Parks Department staff and in turn onto volunteers. It is billed as a productivity tool. But, there have been countless hours wasted attempting to get this junk implemented. And not just in our local district, but statewide, according to my well-placed sources. “Productivity improvement” is an oxymoron. Improved productivity is a bill of goods sold to fools in Sacramento — who apparently share the same bureaucratic mindlessness as the CA Department of Motor Vehicles, who spent $250 million or so on a computer system that failed. My time has been wasted repeatedly trying to get this shameful product to work. The lack of support for local staff and volunteers is appalling. I do not have the polite language to express how detested this woeful product is among users, who have no choice regarding its use.