Momence

Booking classes works fine, but managing my subscription doesn’t. There’s no cancel button on my account, no self-service pause/freeze option, and no chat support on the website at all. Navigation is circular — clicking through menus repeatedly loops back to the same screen you were trying to leave, with no path to actually view your contract terms with the business. I had to email the business directly and separately message through the app just to submit a cancellation request. Connecticut’s Click to Cancel law requires companies to offer a clear, easy online cancellation method. This app doesn’t come close. If Momence is going to handle billing for hundreds of businesses, basic account controls like cancel, pause, and contract access need to be consistent, visible, and functional — not buried or dependent on individual studios.

Everything works perfectly and the interface is super user-friendly. The only small issue I’ve noticed is during the payment process — after I pay, the app sometimes shows an error message saying that the payment didn’t go through and the class wasn’t booked. However, I still receive confirmation emails, the money is charged from my card, and when I reopen the app, the class actually appears as booked. It’s not a big problem, but it can be confusing at first. Otherwise, I really like the app!

I had not been practicing Yoga in years…I found this place near my house “305Yoga” I can’t Say is easy but is challenging and I like that. I feel so good I made this decision to finally start yoga again. I am not only working on getting stronger but I see how good it made me with having much more patience about my everyday life and how they make Sure each day I attend we are grateful about the simplest thing a day could offer. I highly recommend “305Yoga” a life changing experience. Thank you Terri for the for the opportunity! 🧘🌟🌟🌟🌟🌟👌