Mitsubishi Motors Road Assist+

Just got an email from Mitsubishi Road Assist plus app asking me to get back on to use it since I had not used it for a while. Could not remember my password and app said it would send me an email with password reset instructions but I never received the email. I called Mitsubishi and they said Apple phones have been experiencing problems with the app. I have an iPhone 8plus. They told me to write this review and perhaps I would get the help I need from the app developer? Issue is I forgot my password and cannot reset it because I am not receiving the email to reset the password. The app had been working well until recently

This app is great for keeping track of where I’ve driven and showing me how I can make improvements in my driving. I like the local leaderboard so it feels more like a competition to be a better driver and I really like that I get $10 off an oil change every so often for safe driving. The app is functionally sound and I have no complaints about the way it performs.

My car’s transmission was broken and I needed a tow, requested the service through Mitsubishi road side and they assigned a local tow company, the eta 90 mins. I was on the car at the busy intersection for 120 mins, tried to contact both of them ( Mitsubishi and the local company) they said I needed to wait ( the local company which I believe is alternative towing inc in Boston never answer the phone) I called them after 120 mins and they said they can not call the towing company?! So they assigned me another local company and the eta was 90’ again. Such a terrible service, look like they don’t know how to run a business. By the way, the Mitsubishi Outlander is a terrible car also. 7 times recall, bad suspension, expensive parts.