Minitable

I signed up for a waitlist at a restaurant and was texted a link to “check status”. In the past, this link took you to a page on the Minitable website, where you could view your place in line. However, you are now just given a link that leads to their app listing, trying to force you to install their app and sign up for an account. This is incredibly misleading and dishonest behaviour. They specifically worsened the user experience in order to push app downloads and signups. Why take away the webpage, instead of just offering both options? Giving 1 star only because I can’t give 0.

I got in waitlist at Haidilao and got a message saying I can track my spot with a link. Link got me to this app and I downloaded it, trusting that the restaurant picked it to improve customer experience. Once I downloaded it, it won’t let me view my spot in line and even tried to sell me a monthly membership to be able to do that. It’s crazy!!! Why do I need to pay for this service and not the restaurant? This is ridiculous and I can’t imagine real customers actually giving this app a 5 star for what it’s worth.

Very easy and convinient to use Making resevation to gurantee my table!