MijnKPN

I purchased an E-Sim over five hours ago and have not received an email, nor have I been able to go anywhere to download it. I have been trying all day to get in contact with any type of customer service for this company, and none is available since I am outside of the Netherlands. The only “help” they have is an AI bot that does not help you if you do not speak Dutch, or do not have a Netherlands phone number. NEVER USE THIS COMPANY’S E-SIM WHEN TRAVELING.

Or possibly an English version app would be so helpful. I’m sure there are a significant amount of expats living here that would appreciate this, me included! There really is no reason not to offer this.

English option would be appreciated by a significant number of your clients