Long Distance Bracelet

These worked for the first couple of days but frequently disconnected from the app, so you miss a lot of notifications. The bracelet is a heavy piece of metal and you’d think good quality, but the app that makes them functional is complete junk. Then it’ll sign you out, say you’re signed in elsewhere. Then there’s a “server error” when there really isn’t Now we’ve apparently been both sending each other notifications on and off while neither of us receive anything Deleting and reinstalling the app doesn’t work.

Got this with my bestie and first, it is unfair I can't see my received love because I have an iphone se 3 I am very unhappy about this fix this please!! Also her received love is different from my sent. 2ndly, my friend and I have inside jokes based on rhythoms, but we can't do them on the bracelet because every 2 seconds it heartbeats. I get excited to feel her vibrate and all but I mean come on the app should be optomized for any iphone. Please fix this.

I bought the bracelets about a month ago but I had to wait a while to set them up because I was giving it to my boyfriend for our anniversary before we go to college. I had my own account set up and I was just fine but then it wouldn’t let me connect his bracelet. So I uninstalled and reinstalled the app and now it won’t let me log in. Then of course he tried to see if it was just my account so he signed out of his and tried to log into my account and it wouldn’t let him, but when he tried to sign back into his own account it was giving him the same issue it was giving me. I emailed the customer support email I found on the website and haven’t received a response and I called and was hung up on. I am really starting to panic because I bought them too long ago to return them and I can’t afford to buy new ones. I feel like I ruined his anniversary gift.