Lenoir City Utility Board

Why not let customers know they’re in an outage or that their power has been restored - you already collect the user/customer info

I put 5 star so the review can be at the top but I rate this a 0 star. My paper bill states due amount 127 the app is charging me 355, it also says December, February and then February again on the payment history this app is pretty much useless for me at this point I’ll just wait for my paper bill to arrive in the mail

I signed up for this app mainly to be able to report power outages. Unfortunately, you can’t report power outages through this app. Nor can you see the power outage map. Come on, LCUB! You can do better than this. The 3 stars are for the payment portion of the app. I love that you can see the history of your bills. Now I no longer need to keep my paper statements. I might even switch to paperless and save a few trees.