LEAP Mobile

When I agreed to go with Leap I was led to believe that the mobile app for the iPhone or the iPad was virtually seamless and you could do everything, this is absolutely untrue. I agree with some of the other reviews, the app is virtually useless and unreliable other than perhaps logging your time in a matter. Unreliability in downloading word documents, unreliability in saving word documents that you’ve worked on and then sent back into LEAP and having them NOT update to the newest version of your draft, the list goes on and on. I am happy with customer support they’ve attempted to help me each and every time but Leap really needs to address the issues with the mobile app. It is absolutely not what it is claim to be. if you are planning to purchase Leap primarily because of the mobility of the software on your smart phone or iPad do not do it, it is not reliable. Leap either needs to fix the mini flaws with this app or they should simply remove it from their software and they certainly shouldn’t use it as a sales pitch. Extremely disappointed with the Leap iOS app

My office started using Leap 2 years ago and it is one of the worst investments we’ve made. Support is terrible. The app on ipad is close to worthless (ex. - cannot download a Word document for editing). We’re a small practice that does litigation in Texas. The matter templates and tables were clearly not designed by anyone who if familiar with litigation. The templates and tables used to populate data or autogenerate reminders, tasks and deadlines (Leap calls them “Critical Dates”) are not configurable so you are stuck with whatever arbitrary choices Leap makes. After we purchased we realized that it was an underdeveloped product imported from Australia and apparently based on its legal system. In 2 years there has been very little improvement or effort to tailor it to its intended American customers. As far as a database, calendaring, deadline calculator, document assembly or case management in general, you’re better off with Excel and Mail Merge.

With the LEAP app, you can keep time and organization on the fly. You can capture documents and put them right into the matter. No more asking clerks for copies. There’s no more going back to the office and having to file all of your documents because they’ll be filed before you leave the court, you can assign your tasks to your staff wherever you are. You can be on a beach in Jamaica while running the office in Boston.. LEAP offers superior control over you case files in the palm of your hand. LEAP Legal is a game changer!