Kuveyt Türk Mobil

This bank has been great to work with. The team is friendly, patient, and always willing to explain things clearly. I appreciate how easy it is to manage my accounts online, and I feel confident that my financial needs are handled with care.

OTP works fine for confirming credit card online purchases, etc., but it would be even better if the approval for the payment could be added to the app where the user can receive a notification to sign into the app and confirm the payment, as some of us users are overseas sometimes and don’t have our phone numbers on.

The app looks great at first look but it’s so complicated and the English language used is so cryptic. Consider this: I was due for a password change, which I completed. Next thing I know the device wants to be re-registered, so I login with new password. I get a message that I must confirm this device via the iPhone device saved. Guess what??? This is the only iPhone I ever registered with this app. Why is it not letting me do that? I am asked to call customer service but they are closed till Monday. Been thinking to leave this bank. Developer stated a phone number to call 24x7. Well, it’s not true. That is the number I called and they are only open ten hours a day Mon-Fri.