KORAIL+

The UI for booking is excessively complex and difficult to use. There’s so much attention to protecting user data the app is barely functional

I tried to buy two tickets using the app but the first two times there was an error. I waited a few days to make sure my card wasn’t charged and then tried again and it worked! With the password I made I could easily view the tickets and I screen shot them just in case. I also received an email confirmation. Maybe the first two times were my error or maybe the app was malfunctioning?

Why the hell was this new version created when the old one worked perfectly well? 9/10 times I tried to get tickets, the screen would freeze while loading. The interface is not intuitive. Isn't this app something that should have very high standards and expectations because it supports the national rail system? The NATIONAL rail system! Seeing other reviews, it seems others are having the same, infuriating issues. Whomever made this app needs to be throttled and this should be fixed immediately! How can so many people not be able to buy tickets on their phone anymore and no one is doing anything about it on the service side? This is app is worthless because it doesn't work.