Kitman Labs Athlete

No customer support, can’t get logged in on laptop, resetting password everyday and still struggling to finish my sons profile 6 days later.

No user support for athletes.

Kitman Labs Army Testing This app has to have a lot of work to meet up to what they were telling us. The app is supposed to help us meet our holistic health and fitness goals in the army. But what they have offered us are three basic surveys. And here I will describe my issues: 1: these surveys are such on a basic level to describe issues they can’t truly give an explanation to the command team (since apparently they can or will be able see our answers) on how we feel 2: I was taken into two briefs where we described exactly what we wanted in our product and you gave us none of it. 3: the notification schedule of this app is horrendous. I think a time counter on surveys would allow soldiers to truly remember when and if they have filled out the surveys. Currently it’s just “I hope I didn’t forget to fill it out yesterday” not a (“it has been 14 hours since you have filled out this survey”) 4: if feels like this app is built to meet the officers agenda. Y’all need to understand that the people who get kicked out because of fitness are mainly enlisted. Please start getting more enlisted into this testing. Next I’ll cover some small things 1: on individual training, describe what RPE is. I know what it is but if someone do not and will will put whatever. 2:the home button brings me to nothing. And on top of that doesn’t update with the survey I should complete for the day. 3:if you’re going to have a tab called “messages” have it do something, not just a constant loop of loading. Or at least have it state an alert saying “this feature has not been added yet” 4:could the reminder tab work directly into the alarms app on your phone in order to create a more prominent alert that you need to fill out todays survey. Over all I would give this app 2 or 1.5 out of 10. I hope to see more additions to this seeing as the money going towards this app is being taken out of my salary. Please give it more attention and effort, thanks.