KiKUU: Online Shopping Mall

Kikuu give a good opportunity to all individuals to have products that a very I inspired to us. But the only big problem that kikuu fails is that when you order a product such as a lower price product just arrives in only 10 days , but when you try to order the higher price products they came late and takes even a months. Please developers work on that issue. We will give you five stars.

The store has good products but haven’t been able to order any cuz my location which is the North West region of Cameroon isn’t on the locations list. Cameroon has 10 regions but KIKUU’s shipping locations list has 9 and the only one that was left out is where I’m at. Please do include *North West* on KIKUU’s shipping locations list for Cameroon so I can also order and use the good products I see in the app. Also, include the option for customers to send complaints or ask for help via email. There isn’t always an agent present for live chat so emailing will be very very helpful. I eagerly look forward to seeing these changes made ASAP.

I am suppose to get Upgrade to VIP 4 since past 12weeks +, I had also communicated with Online support but nothing has been done till now. I am just been told you just continue shopping and system will Upgrade. I am already qualified then why such unprofessional replies? I will definitely continue shopping and I have done, but till now no any Upgrade and in this manner I am not getting any points/vouchers/benefits. I had similar problems with Jumia and they sorted my issue in less than an hour. KiKUU needs to have priorities for your loyal and Royal customers. After this review let’s see when will KiKUU act on this. Very disappointing and upset with your customer care services and responses.