Keiki Learning games for Kids

As a homeschooling mom I’m always on the lookout for fun ways to introduce supplemental learning. I clicked the ad & it took me to the website. I answered all of the questions & enjoyed the simplicity & gearing their suggestions for your children based on their unique learning styles. I purchased the discounted 6month subscription bc I was super excited & it was a deal! I confirmed my email, looked around the site more, seeing all of the packs available for purchase, which I just thought were “extra” & that the app would still have content appropriate for older kids’ (mine are 7yo and 9yo in a month) I clicked on the packs hoping I’d get some kind of “preview” of what’s included in them before purchasing - I accidentally purchased them & didn’t know it until I checked my balance. I emailed the company when I got the notification that I didn’t have enough money in my account. I was confused bc I really didn’t think I purchased anything when clicking those. I downloaded the app & saw that it’s geared mostly towards toddlers & the content was far too young for my older kids & too old for my 1yo so I basically can’t use it. The thrill of finding something secular for my homeschooled kids that is set up so well & the 10min time limit to get the discount had me in a hurry to purchase. I was offered a free worksheet pack for my children but I really just wanted a refund. After another email, they refunded my purchase & were super helpful and friendly. When my toddler gets a little older, I will probably come back & use this app. The short time I was able to explore it, it was colorful, set up simply, has cute little avatars, and I believe it will be helpful. The packs available for purchase seem pretty cool & worth the money as well. If I could afford it, I’d definitely purchase some as I saw some directed towards children with ADHD. I just can’t manage to purchase them right now. Definitely recommend the app even from just a short period of looking over it!

Be awarded! All your purchases are non- refundable and they will misled you buy more,it is a scammer company. I only wanted to buy one product the Keiki app, and after I login to pay and they misled me buy more products such as puzzles and worksheets and I never know they are not included in the purchase I made. And I didn’t authorized the next payments but they can charge from me just because I authorized the first payment, be careful, and the customer service answers are tricky too, they won’t answer you directly when you ask to cancel the subscription and wants to get the full refunds back. They will says sorry to see you go and your subscriptions are cancelled and you might think you get refunds, but they never says it, they will bring you to the next page, says they want to offer you a life free plan, and stop answer your emails. I submitted a new email and then a different agent finally reply me directly says the payment is non-refundable! Can you believe it, you never used the product and buy few hours ago and you can’t get refund back when you feel you have been treated. And they will tell you their policy says that all purchases are non refundable and this is how they designed the purchase progress and confusing their customers and makes them pay multiple times!

It’s a good learning game for kids in general, but they will renew your subscription and not sending you notifications about reloading subscription. They take money without notice and I was on my last $10 trying to get my daughter some food in this game. Keiki World decided not to send me a notification or anything about a renewal update and took the money out of my account without even sending me a notification and then they said they don’t give refunds and if they do it’ll be charged out of the money. I am very dissatisfied with this game and I wouldn’t very much not recommend for people who don’t really have it like that because they charge a lot of money for learning and stuff that kids like shouldn’t be charged it do but I get charging some amount of money but $10-$15 charging my account was crazy on all for a game and no notifications no nothing like no communication like no text. No nothing coming to my phone about them about to take money. They just took the money and when I tried to go look around for the number or the support to get my money back, they don’t even have a number they have a website that takes you straight to their game. I put it in a complaint so I can get my money back and it said that I probably will not get my money back so I’m very disappointed in this game. It took my last $10 $11 I had for food.