KaChing Parking

I have been trying to update my card details for almost a month now and the app has not updated. In essence I have gone back to having to take a parking ticket. Please have a look into this issue. I also just tried topping up a prepaid amount and it was not successful.

The app doesn’t work well. For example, there are huge delays when you top up and there is no confirmation when you finish the payment so you don’t know whether the funds were loaded or not. Then, sometimes the app is not functional upon entry or exit. It’s very frustrating because you then need to contact the centre where you are at and they can be rather rude to let you in or out. Paying for tickets is often faster and hassle free.

This is a brilliant concept, but unfortunately poorly executed, like anything by a third world technology company. I have had this app since the company launched- and it has never worked well. The problem is at the shopping centers, the booms simply just don’t open, either on the way in or the way out, and you inevitably have to struggle with either getting a parking ticket, or trying to exit without one. This app is completely unreliable and feedback from the company is virtually non existent. You have to prepay money into your app wallet, but you are simply not able to use it- so you have a credit on the KaChing app- but you have to pay for parking at the mall on top of it. STAY AWAY!!! Unless you enjoy being infuriated!!! 😡