Jewelry Identifier

Update on my review below. Everything I had a problem with seems to have been resolved. Except being able to get the app to work at all and : Now I have created a new problem. Yes I said created - myself. The app wasn’t acting right so I followed protocol and force stopped it. That didn’t work so I uninstalled and reinstalled. Thereby losing my voluminous collection of sellable jewelry that I have been collecting/ putting together. Does anyone know if there is a way to get my collection pictures back? 1st review+ Well once again every avenue I try in order to get help ends up being the wrong path. All of my valuations are in foreign currency! This has been going on for a little while. I am a patient person and thought maybe it was an everybody problem. Nope. It’s mine. May I get some help with this please? Also we’re still showing pictures of marker tags. As of 16 Sept. 2025: Now the app wont finish analyzing the picture. It stops at approximately 65% and gives an error message for not completing the analysis. Crud it’s not analyzing at all now. 😞

I had hopes this would be a valuable tool in identification of various gemstones, but sadly it misses the mark. It identifies genuine gemstones beads as plastic or glass and if you try to get a closer picture of the pieces’s details, it takes an error. Will not renew.

I was having a pretty good opinion about this app until it decided that I needed the market value of the quarter I was using for sizing instead of the actual jewelry. How does one fix that? They text support and make suggestions through reviews. It helped my situation. Thank you for listening. Nana Reuter