Jawaker Hand, Tarneeb & Trix

I entered a competition and won the competition and no complaints against me but didnt recieve the prize so i contacted jawaker to solve the problem they told me yes they will solve it but didnt get solved so i reviewed again and again they stoped replying this is nonrespectfull act and not professional way ! Anyone can get misabused or has a problem in their application and they cant control or solve the issue ! I wanted to post the screenshots i took in contacting them and show everybody how bad they are ! Disrespectfull Disrespectfull Disrespectfull Disrespectfull*1000 am gonna report you in arabic and french so all people can read it Disrespectfull

So, as a follow up to my original review. I’ve had issues with the application not allowing me to submit a “unjustified click” complaint. Because this has happened on more than one occasion where the app throws a card before my time runs out, and of course costing me a game. I’ve tried to submit a complaint but the application doesn’t allow it. When reached out to support regarding this they said I have to submit the claim on the competition page and that they can’t do anything about this. When I asked, what happens if the app doesn’t allow it, I received no response from the support team. I’ve had several issues with the support team and no matter the issue they always send you canned responses that don’t do anything or fix anything or they don’t respond at all. So, I decided to submit a complaint with Apple directly explaining the unethical practices of this developer. As a result I have been permanently banned from any competitions. I can’t even use the free tickets I’ve earned over time or get my money back for the tokens I have purchased. Now watch, I will get a canned response just like everyone else. I have submitted a complaint, again, with the support team and have of course gotten nowhere and will not get any kind of response. Because they are unethical developers who apparently have a chip on their shoulder and will ban you if you pursue your complaint.

From my experience , Was playing in competition a bad partner he bid for 13 in Tarneeb game on top of my bidding , and we all know when partner bid for 13 is to make you lose the competition, when i raised a complaint to the moderator he banned me from competitions for 24 hrs, when i asked the support team to review the action they informed me that it was the right action and when i asked them for the reason they don’t give any clear answer you just broke the rules of the game knowing that i’m the one who lost the game because of the bad behavior of my partner instead of banning me they banned him . As an advise don’t waist your money by buying tokens it’s like your burning them because if you will face any problem or cheating in the competition and you raise a complaint you will be banned for joining competitions for no reason. They don’t deserve to waist a dollar on this app just play for free . And as i read reviews the most of them are bad reviews with bad support team and i will keep telling all my friends about my bad experience to avoid wasting money on this app with unprofessional support team that they reply as if an auto-reply out of the subject