ARCOS App

I’ll be glad the day that I can delete this app. For something that hosts some pretty important functions, this app is completely trash and is not the least bit user friendly. I hope the developers realize that a lot of people who use this app have some pretty important jobs that require fast response times. Especially when police and fire are on site of a vehicle accident, eagerly waiting on us to clear a scene (power lines) so they can go in and rescue someone’s life. You’d think at the bare minimum logging into the app would work, nope. I get logged out every time I attempt to open the app. 1/4 the time I can force close and reopen and I’m magically logged in. Another 1/4 the time my password isnt recognized and I end up locked out of my account. Another 1/4 i happen to just be by my work truck and have to call in to my dispatch to have them show me as accepted. The other 1/4 it magically works. This has been ongoing for the better part of a year now. Used to not be this bad.

I’ve been having an issue with my ARCOS app for over 6 months now where I continually get logged out of the app on my iPhone with updated 14.7.1 and constantly updated ARCOS app. I don’t have this issue on my iPad. But almost every time I bring up ARCOS on my iphone — which is 50 times a day lol - I have to log in again and again even though I have the “stay logged in” button checked. Please HELP!

Missed a call due to ARCOS not acknowledging my press 1 and just kept talking and hangs up. Missed 5 calls this past month due to this issue. I have accepted multiple calls over this time also. Most of the time in the same place when call is received and always have good service. Call came in as NO Caller ID the past two misses. Hope this helps getting something fixed. SOON. Wait around for A work call and the system won’t let you accept the call. Frustrating.