App Profile: SalonBiz Stylist

jleespill

Rating: 2/5

We have been using this app since it came out and have been very happy with it. Not until this most recent update have we had a problem. Every time we pull up the app, we are promoted to update it. This then brings us to the App Store where we have to redo the update to open SalonBiz. Not sure what happened here. But it’s an unnecessary and annoying step when you are with a client. Also..I wish we could access our clients address’ from the app as well. It would help when you have to write out thank you cards etc...and aren’t near a computer. Just a thought.

Marybean

Rating: 1/5

For the love of God FIX the update notifications that appears every time I open the app. I have to waste time dealing with it. In all my years of having this app the issues it has had are absurd. Maybe you need to hirer better developers. Cause someone is getting paid for a job they do extremely poorly. Also, freaking do a survey of stylist, massage therapist, and estheticians to find out what this app really needs to incorporate. It blows my mind the things that go over looked. It would take 10 people that actively work(low dogs on the totem pole) could give you invaluable insight on what the app is lacking. But then again y’all need to start at the basics of just hiring a team to develop a system that isn’t constantly crashing and having issues. I can’t believe companies keep paying for something that is so flawed. If I was an owner I would regularly want a discount for a service that fails so often. Get it together and do better!

Saabantha

Rating: 3/5

This app works okay, but I have a few suggestions for the developers: 1. Add an option for more notifications pertaining to any change in my books (i.e. new appointments, appointment cancellations, etc). I’ve had many days where I wake up, check my app, see that “John” has an appointment for 11AM, but then get to work and am notified by our receptionist that John called and cancelled his appointment, so I ended up driving there for nothing. It would be great if SalonBiz had notified me when John canceled. 2. Allow a setting where you can see your entire schedule for the day. Even when viewing the schedule in the most compressed view, you can still only see 2.5 hours on your screen at a time. Our salon doesn’t open until 10, so I always have to scroll a lot to see my day. This has resulted in many communication errors in the salon because it’s not a very “easy” view. 3. Allow stylist to edit the services they offer, including a service itself, the estimated time it takes, and pricing. We have over 20 stylists in our salon and this would make the salon owner/receptionist/stylist’s job much easier.