App Profile: CDG Zig – Taxis, Cars & Buses

ONE-STAR D!

Rating: 5/5

Was a nightmare before, even after COVID… well within a year of opening back up someone realized foreigners use cabs and don’t want to get a local sim with VoIP so prevalent! Now, just need more coverage as some areas after 17:00 are simply ridiculous wait times to get a response. Sorry SMRT: no international number easily entered in your app, you LOSE to ZIG!

blueorchid17

Rating: 1/5

I’ve never had any issue with this app until the last few months. It is incredibly frustrating as I prefer Comfort Del Gro over Grab etc. I continue to get invalid location that is greyed out or a no server connection message no matter where I am and what to do. Everything is greyed out or not registering when I try an enter destination or pickup addresses. I only have no issue paying for street hail when in a cab. At least I have that. I’ve uninstalled and reinstalled the app numerous times to no avail. The company doing nothing to fix the app issues, so many report on, is them shooting their own self in the foot. There is a decline in people taking taxis per the news. Well, Comfort Del Gro is contributing to that themselves by “upgrading” to a useless broken app numerous loyal customers now are unable to use. When is a new, working app going to be available? The company ought to be working on this full time. Very disappointing and the company has now forced me to go to Grab and other ride hail apps. Again to the company, when will your broken app start working again ??

wkletos

Rating: 4/5

Did an advanced booking, app found a cab but subsequently it showed as cancelled. We needed something more reliable so booked a transfer through the hotel. When the time came, the advanced booking showed up despite the cancelled status.