CDG Zig - Taxis & Cars

Thanks to cross-platform booking with Grab, you can’t even get a taxi half the time off CDG. Fare apps tell drivers the highest fare across apps, allowing “dynamic price gouging” to do its job of taking more money from your pocket and putting it into corporate pockets. I don’t blame the drivers for wanting the best fare, but it seems to me that taxi apps like CDG have ceased creating price competition, but instead are now doing the opposite. I used to prefer CDG over other apps because I liked getting a real, qualified taxi driver, even if it meant a slight premium. But now, what’s the point?

I’ve never had any issue with this app until the last few months. It is incredibly frustrating as I prefer Comfort Del Gro over Grab etc. I continue to get invalid location that is greyed out or a no server connection message no matter where I am and what to do. Everything is greyed out or not registering when I try an enter destination or pickup addresses. I only have no issue paying for street hail when in a cab. At least I have that. I’ve uninstalled and reinstalled the app numerous times to no avail. The company doing nothing to fix the app issues, so many report on, is them shooting their own self in the foot. There is a decline in people taking taxis per the news. Well, Comfort Del Gro is contributing to that themselves by “upgrading” to a useless broken app numerous loyal customers now are unable to use. When is a new, working app going to be available? The company ought to be working on this full time. Very disappointing and the company has now forced me to go to Grab and other ride hail apps. Again to the company, when will your broken app start working again ??

Did an advanced booking, app found a cab but subsequently it showed as cancelled. We needed something more reliable so booked a transfer through the hotel. When the time came, the advanced booking showed up despite the cancelled status.