App Profile: Onelink Thermostat

Zip1331

Rating: 5/5

Been using it for a couple years now and it seems to work pretty good all in all the only time I ever had problems I discovered was when my Wi-Fi went out when I was away from home and when my Internet went down, which where I live is a common occurrence That happens a couple times a month. But that’s not to blame on the app or the one link system of course. But as for the app had some little issues at the beginning if I remember right, but haven’t had problems ever since. once I got it hooked up and registered my thermostat everything went smoothly. It’s kinda nice to be able to go on a trip. Put it on vacation mode while I’m gone for a week and then hit it back up to temp when I’m at an hour hour and a half out in the house is nice and warm then I also like being able to turn on just the fan mode to circulate the air better before I come home in the summer helps cool the house a little bit Due to the fact, I don’t have air conditioning In conclusion, all in all, it’s a great system. The app definitely is good and I wouldn’t hesitate to use this combination of the system and the app Again.

WhatEvergy

Rating: 3/5

Unit works. Love the ability to add your own photos that scroll on the display. However, the software for the indoor thermostat does not recognize the wired sensor on the outdoor heat pump unit. Unable to see gas daily usage. Since the app auto updated, we can no longer see monthly run times and can only see one week of electric only (heat pump mode). Upsetting the support seems to be almost nonexistent. Phone support unable to assist and does not research concerns or call back as promised.

Dacano56

Rating: 1/5

Compared to the previous version this update though more pleasing to the eye is slow and takes forever to refresh...also when it comes to sending commands to the thermostat for some unknown reason in this update you reversed the send/cancel buttons - these type of things drive seniors absolutely batty... Absolutely horrible latency problems compared to the last version...your update has all but rendered this app useless...sitting around testing an update with your own constituency - is not a valid field test... How horrible is this update? I’m removing my thermostat - selling it on eBay getting something with something with a more reliable app...