App Profile: 浙里办-让你一次都不跑

海外一高层次人才

Rating: 1/5

作为中国重点引进海外人才的省份，浙江在数字政务服务方面应体现出更高的国际化水平。但“浙里办”App在许多功能上对外国用户极不友好。 As a province actively promoting the recruitment of overseas talent, Zhejiang should demonstrate a higher level of internationalization in its digital government services. However, the “Zheliban” app is very unfriendly to foreign users in many aspects. 例如，仅仅为了查看自己的社保缴纳记录，系统就要求刷脸认证，但该功能几乎无法识别外国人的面部信息，导致我们不得不亲自前往政务大厅办理。这与“让你一次都不跑”的宣传口号严重不符。 For example, simply checking one’s social insurance contribution record requires facial recognition, which often fails for foreigners. As a result, we have to visit the service center in person—completely contradicting the app’s slogan: “No need to run even once.” 类似的问题在其他功能中也广泛存在。希望有关部门能认真考虑在华外国人的实际需求，提升App的包容性和可用性。 Similar issues exist across many other functions. I sincerely hope the relevant authorities will take the needs of foreign residents in China more seriously and improve the app’s accessibility and inclusiveness.

fares abukhader

Rating: 1/5

I can’t understand an official app for government, who they force us (foreigner) to use it and register in it ,doesn’t accept laowai at all ! Garbage.

McLaneJava

Rating: 1/5

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