App Profile: Paramount Network

Frustrated Subscriber 8906

Rating: 4/5

I hate to write a bad review but I also hate the fact that I may have to cancel my account. I would have loved for this to be the 5 star review I dreamed it would be but it’s not. Here’s my story; I am a new customer to paramount+. I became a member because they are acquiring all of my favorite shows. I was excited to see the lists of shows they offer and also have the option to download. I use that a lot when I fly. Since getting my account set up, I have had nothing but buffering, fatal errors, and downloads that won’t play. I have sent in tickets through the customer support system in the app with no reply, except for the automated email that they are overwhelmed and will look at it when they can. I’m apparently not the only one having issues. Every issue that pops up says my issue is due to the WiFi or internet that I am using, but that shouldn’t be the case. All of my other streaming accounts work (and I have several). I have used many different devices and WiFi option but nothing helps. I guess my biggest frustration is if you’re going to take exclusive rights to top tv shows, YOU NEED TO HAVE AN APP THAT WORKS. I will end this rant/cry for help. I want this app to be everything I hoped for. Please get it working correctly, if you are reading this Paramount IT. From a hopeful but frustrated customer.

thebiggorgonzola

Rating: 3/5

I had a problem signing in. I received an email from Paramount Network notifying me the issue documented below had been resolved. The new app seems to have more episodes of what I watch with a cleaner appearance, now that I can use it I think it’s a worth while update. I am only giving it 3 stars because even though there is more episodes to choose from none of the episodes have any order. There could be season 1 episode 3 next to season 4 episode 16 and so on. This can get confusing. App publishers have to learn apps and the internet are now a real way to watch Tv and adjust apps for ease of use and simplicity. At least thats the way it should be. Seasons and Episodes have numbers for a reason. Paramount has good customer service. I’m sure this will be fixed one day. It just seems an update and name change or rebranding was the perfect opportunity. The resolved Apple TV sign in issue mentioned above.... I have a subscription through my provider. My provider insist it’s supposed to work as it has in the past. I used to watch this channel and enjoy app access. Now I cannot sign into this app on Apple TV without a subscription error message displaying. This is a new problem that did not happen before the “rebranding” if it ain’t broke don’t fix it.

AllisonPK

Rating: 2/5

Downloaded this app because my boyfriend and I like to a lot of the shows from this network. We’re currently trying to watch our way through Ink Master from start to finish. Within the first couple seasons, an episode was missing the ENTIRE critique portion and went straight to elimination after a commercial, and in season 4, the sixth episode is missing in its entirety. In general, there are buffering issues, and times where the connection seems nonexistent. Other streaming apps don’t have this issue so we know unique to this one. Paramount needs to get itself together with this one. If we’re having these issues with one show, I am already anticipating the others having the same and/or more. ***Update*** I also don’t need to see the same exact Juul commercial FOUR times in a row in a SINGLE commercial break. UPDATE #2: I’m just going to keep updating this review as we progress through each season of the shows we watch. Episodes are ALSO misnumbered. For example, episode 1 was labeled as episode 2 and the subsequent episodes are now one off. It’s not the end of the world but it just highlights the disfunction of this app.