CARROT: Step Tracker & Rewards

Support is nonexistent. Any time there is a daylight saving time change, the app resets all of my history. I have tried to get people to help with this and they tell me it’s a setting on my phone. It’s not. It happens twice a year. Now my counts starts all over and I have hit my goal for over 75 days with no credit within the app. The goal points are pointless and need to do something better with being able to redeem them. The green tokens are nice to use on gift cards when the app holds your streaks long enough to redeem them. Has the potential to be a great app but needs work and please fix the time change issue!!!!

I came across this app thru Beaumont and have become obsessed with hitting my step goal every day. I'm losing weight, feeling better, my Dr's are happy with all of my positive changes but that's not all... Your steps can be turned into gift card!!! You can't get much better than that! I also have to comment on the outstanding tech support I received when I had trouble after changing I-phones and having my I-watch not link up. I sent a quick message with my problem and I had a response in seconds and he broke everything down step by step ( the hooked on phonics version for me 🤣) and figured it all out. I'm so excited to having back up and running. Thanks again for an amazing app! Keep up the great work!!

The app is excellent and syncs up to my steps every day. The rewards are great and attainable. The app adjusts my goals daily based on my steps the day before, which is great. I’ve read some reviews and I believe there is some confusion with another app in Canada. Response time is excellent from support and I’ve seen them improve this app over the past year. For a business this is an excellent incentive program that I know increases involvement from the staff and is a cost-effective wellness program. Work with Carrot to implement a well designed/effective program.